Frequently Asked Questions

It depends entirely on the damp type and extent: condensation fixes can cost a few hundred pounds, single-wall rising damp treatments around £500–£1,500, and whole-property or basement works more. Every quote is free, fixed and itemised before any work starts.

Completely. We quote, you decide. No pressure, no repeated sales calls.

Probably not — and we're upfront about that. We compete on doing the job properly once, with vetted specialists and a 30-year guarantee, which works out far cheaper than paying twice for a bargain job.

Never. Call us with a question about your home and you'll get honest advice for free, even if the answer is 'you don't need us'.

For straightforward jobs we can often quote from your description and photos. Where diagnosis matters — and with damp it usually does — a survey confirms the cause so your quote is accurate and the treatment is right.

A local specialist inspects affected areas, takes moisture readings, checks timbers and external defects, then explains findings in plain English with a written recommendation. See our damp surveys page for full details.

Yes — survey fees are fully refundable and discounted from the final bill if you go ahead with the work.

Usually within 2 days of your go-ahead, or in a timeframe that suits you.

Checked and vetted local damp proofers working with The Damp Specialists™. We only guarantee work for 30 years because we trust the people doing it.

Damp work can involve plaster removal, but our teams sheet up, contain dust and leave rooms clean and tidy each day. You'll know exactly what to expect before we start.

Yes — we treat damp in residential and commercial properties across Sussex, from flats and terraces to shops, offices and rental portfolios.

It covers the treated damp problem recurring — if the treatment we guaranteed fails, we put it right. You receive the guarantee in writing on completion.

Guarantees relate to the property and treatment, and having written damp guarantees on file is a genuine selling point that reassures buyers and surveyors.

Call us. Aftercare matters to a local reputation — we respond to guarantee queries the same way we respond to new enquiries: quickly.